If you want a website that looks unique, loads fast, and you fully own the code, go custom. If you need something basic up tonight for under $500, a template works.
That's the short answer. But there's a lot more to it, and the right choice depends on where your business is at right now. Let me break it down properly.
What Are Template Websites?
Template websites are pre-built designs you can customise through a drag-and-drop editor. The big names are Wix, Squarespace, WordPress.com, and Shopify. You pick a template, swap in your logo and text, and you've got a website.
- Cost: $0-50/month depending on the plan.
- Time to launch: A few hours to a few days.
- Skill required: Low — if you can use Facebook, you can use Wix.
- Code ownership: None. You're renting the platform.
The appeal is obvious. It's quick, it's cheap upfront, and you don't need to know anything about code. For a lot of people just starting out, that's exactly what they need.
What Are Custom Websites?
A custom website is built from scratch by a developer. Every line of code is written specifically for your business. There's no template underneath — it's purpose-built.
- Cost: $1,500-5,000 for small business sites (at Babayagas, $1,500 starter or $3,500 professional).
- Time to launch: 1-5 weeks depending on complexity.
- Skill required: None from you — that's what you're paying a developer for.
- Code ownership: Full. You own every file.
The Honest Comparison
Here's where templates and custom sites actually differ in practice:
Speed
Templates load in 3-6 seconds on average. They're carrying the weight of the entire platform's code, even the bits you're not using. A custom site from Babayagas loads in under 1.5 seconds because there's no bloat — only the code your site actually needs.
Google Rankings
Google has said page speed is a ranking factor. Beyond that, custom sites give you complete control over meta tags, schema markup, URL structure, heading hierarchy, and every other SEO signal. Template builders give you some of this, but you're always limited by what they let you access.
Design
Templates look good, but they look like templates. Scroll through enough local business websites and you'll start recognising the same Wix layouts. A custom design is built around your brand, your content, and how your customers actually use the site.
Ongoing Costs
This one surprises people. A Squarespace Business plan runs $33/month — that's $396/year, or $1,188 over three years. Add a few apps and premium features and you're pushing $1,500-2,000 over three years. A custom $1,500 site with $149/month hosting comes to $6,864 over three years, but you're getting managed hosting, backups, security, and support included. For a professional setup, the custom route actually makes more sense.
Flexibility
With a template, you can only do what the platform allows. Need a specific booking system? Hope there's a plugin. Want your contact form to do something custom? Good luck. With custom code, if you can describe it, I can build it.
When Templates Make Sense
I'm not going to pretend custom is always the answer. Templates are the right call when:
- You're testing a business idea and need something live this weekend.
- Your budget is genuinely under $500 right now.
- You need a simple online presence with no complex features.
- You enjoy building and maintaining it yourself.
When Custom Makes Sense
Go custom when:
- Your website is a key part of how customers find you (hint: it almost always is).
- You want to rank on Google for local searches in Murray Bridge or South Australia.
- You need specific features — booking, e-commerce, member areas, admin panels.
- You want a site that feels professional and doesn't look like everyone else's.
- You don't want to manage updates, plugins, and security yourself.
The Middle Ground
Some developers (myself included) offer what I'd call "custom-lite" — hand-coded sites that follow a proven structure but are still built from scratch for each client. My $1,500 starter package does exactly this. You get the speed and SEO benefits of custom code, a unique design, and full ownership, without the $5,000+ price tag of a fully bespoke build.
For most small businesses around Murray Bridge and the Murraylands, this hits the sweet spot. You get something that looks and performs like it cost twice as much, because there's no template tax slowing it down.
Not sure which route is right for you? Flick me a message and I'll give you my honest take — even if the answer is "just use Squarespace for now."